About Us

GW Shelter Solutions is one of the leading bus shelter manufacturers in the UK, with over 40 years’ industry experience. We offer complete shelter solutions from design through to installation, groundworks, maintenance and cleaning throughout the UK.

Our journey

GW Shelter Solutions has been a cornerstone of the bus shelter industry since our launch in 2019. We have completed numerous projects throughout the UK over the years, adding to our previous experience as Queensbury Shelters Ltd.

Queensbury Shelters was a successful bus shelter manufacturing company that became synonymous with supplying high quality bus shelters. The business worked hard to become one of the country’s leading industry manufacturers, enhanced by their excellent sales and after-sales service.

Our Founder and Managing Director, Glen Wilson worked at Queensbury Shelters for over 26 years, aiding in their success and strengthening their position as industry leaders. When the shareholders decided to take a well-earned step away, Glen took the opportunity and acquired the intellectual property rights of all Queensbury products, design, and historical data.

And this was where GW Shelter Solutions was born.

Industry expertise and knowledge

In addition to the extensive experience that we have, we prioritise health and safety throughout our business and we ensure that we keep up to date with industry standards and required legislation.

Our accreditations

SMAS, our commitment to health and safety is nationally recognised by the Safety Management Advisory Service.

Constructionline Gold, a gold ranking in this accreditation shows our commitment to our staff, safety, quality, and environment, giving customers confidence in our capability and competence.

All our installation staff have achieved the industry required Street Works qualifications. This ensures that we can tackle any project both safely and competently.

We are also currently working towards the following ISO accreditations in order to further enhance our industry-leading commitments:

  • ISO 9001 quality and customer satisfaction.
  • ISO 14001 robust environmental management system
  • ISO 45001 compliance with Health and safety law

Building relationships

We are proud to be associated with a broad range of customers from Parish Councils through to Passenger Transport Executives, as well as advertising, building and Civil Engineering Contractors.

We have a long list of customers throughout the UK that return to us when they are in need of a new bus shelter, refurbishment or a maintenance service.

Our vision

Our vision has always been the same since the start: to supply high quality products, delivered on time with customer care at the forefront.

We continually strive to offer a flexible and professional service to all our customers and we are well known for our high quality bus shelters that stand the test of time and for our commitment to customer satisfaction.

Here’s what our customers think…

“We have worked with GW Shelter solutions for many years they have always provided a good quality product which has withstood the test of time. The choice of specification provides shelters to suit any location and environment. Glen is easy to deal with from design to installation, offering advice and assistance with any issues that may arise, keeping us updated on projects, meeting agreed timescales and flexible to changes when requested.”

“Glen has always been incredibly helpful and will travel to Swansea for site surveys, to ensure the most appropriate product is ordered and installed.  The ordering process is quick and easy and shelters are always installed within set timescales – sometimes even before! I wish to extend our thanks to Glen and all the team at GW Shelters and hope our working relationship continues for many years to come!”

Charlotte Collins, Swansea Council
“Once again, GW Shelter Solutions design, supply and install another Bus Shelter for Fenland District Council within agreed timescales and budget. Our go to company, especially when requiring glazing and maintenance parts for our older assets which still remain structurally sound and in use today; many of which have had a good coat of paint, a re-glazing to accordingly to local environment resulting in GW Shelter Solutions providing a new looking shelter with a significant reduction in cost when compared to a new installation. I cannot recommend them enough.”

“Our Council took a long time to find a supplier that could provide a good quality shelter, and we are delighted to work with GW Shelters.  Since 2021 they have installed seven bus shelters and supplied us with spare panels to fit our existing shelters.  Although we are based in Northumberland physical distance has been no problem for site visits.  Our experience has been that GW Shelters provides the right product, a seamless installation and a good after sales service.”

“Our Council took a long time to find a supplier that could provide a good quality shelter, and we are delighted to work with GW Shelters.  Since 2021 they have installed seven bus shelters and supplied us with spare panels to fit our existing shelters.  Although we are based in Northumberland physical distance has been no problem for site visits.  Our experience has been that GW Shelters provides the right product, a seamless installation and a good after sales service.”

Stephen Humphrey, Ashington Town Council